Nuke Family FAQs .

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Nuke Assist license

What is Nuke Assist?

Available as two additional licenses for every Nuke Studio or NukeX license with valid maintenance, Nuke Assist gives artists access to a select set of Nuke nodes to perform the essential everyday tasks of paint, roto, 2D tracking and planar tracking. It comes completely free for Nuke Studio and NukeX customers who have valid maintenance.

How many Nuke Assist licenses do I get for every Nuke Studio or NukeX license I have?

Two Nuke Assist licenses will be available with every Nuke Studio or NukeX license on valid maintenance.

What is the benefit of having the Nuke Assist tool?

The Nuke Assist licenses will allow you to share your paint, roto and 2D tracking work with a wider group of artists, without the additional cost of a full Nuke license.

How will Nuke Assist be licensed?

Nuke Assist will be licensed as two separate Nuke licenses, and both will be linked to the maintenance term of your existing Nuke Studio or NukeX license. When your maintenance expires, so will the Nuke Assist licenses.

Is Nuke Assist available with all types of licenses?

No, Nuke Assist is only available on permanent licenses—not on rental. education, or Individual subscription licenses.

Is Nuke Assist available as both floating and node-locked licenses?

Yes.

I am a Nuke customer—can I buy Nuke Assist licenses?

Nuke Assist is only available for Nuke Studio and NukeX customers with valid maintenance. If you are a Nuke customer and want to get your hands on the Nuke Assist tool, contact us or your local reseller to upgrade your Nuke license to NukeX or Nuke Studio today.

I am a Nuke Studio or NukeX customer with valid maintenance—how do I get my Nuke Assist licenses?

If you have current maintenance and don't have your Nuke Assist licenses, please contact us and our Sales Admin team will help you.

I have a three machine redundant license server, how do I get my Nuke Assist licenses?

Customers with this set up should contact licenses@foundry.com to access their Nuke Assist licenses.

Is it possible to buy more Nuke Assist licenses?

If you are a Nuke Studio or NukeX customer on valid maintenance and want to increase the number of Nuke Assist licenses you have, please contact us or your local reseller to discuss purchase options.

Purchasing and licensing

What is maintenance?

Maintenance gives you all the latest features, bug fixes and updates, for both minor and major releases. As well as this, you get exclusive access to technical support and beta programs (which gives you a say in what’s included for future releases). Customers get maintenance free for the first year when they purchase a Nuke license. After that, maintenance needs to be renewed annually for a fee.

If I'm on rental, will my Nuke be updated when a new version comes out?

If there’s a new release or update of Nuke during the term of your rental agreement, you’ll be eligible to get the update. This updated version of Nuke can then be used for the remainder of your rental period.

What is the difference between a node-locked and a floating license?

With a node-locked license, you can only use Nuke on the machine the license is assigned to - it’s tied to a single, specific workstation system ID. Floating licenses are installed on a license server, and can be used on any machine networked to the server the license is assigned to. Please note however, only one workstation can use the license at any time.

How many machines can I install my software on?

You can use Nuke licenses on one machine or server at any given time. However with floating licenses, you can run Nuke on any machine networked to the server the floating license is assigned to (up to the number of floating licenses purchased).

How do Nuke Render licenses work?

Nuke Render licenses offer a headless version of Nuke, without a GUI, that can be used for rendering on an external render farm. Nuke Render licenses can be used to render files from commercial versions of Nuke, NukeX, Nuke Studio and Hiero. Render licenses are available as floating or node-locked licenses, and as permanent with maintenance or on rental.

What is your return policy?

We do not issue refunds for either permanent or temporary license keys.

我可以将Nuke升级到NukeX或Nuke Studio吗?

可以! 您可以将授权升级到包括NukeX、Nuke Studio或Production Collective等更高版本。具体请联系我们的销售团队,以协助升级授权。

 

我可以将授权转让到其它机器上吗?

 

Learning and support

我该去哪里寻求支持?

如果需要Nuke设置或使用方面的帮助,请访问我们的支持门户网站。或查看社区以获取来自同行的建议。

学习如何开始使用Nuke的最佳方式是什么?

我们提供有众多的免费视频教程,可帮助您入门并使用Nuke。在掌握了基础知识后,您可以继续观看更高级的视频来学习更高级的工作流程。具体请转到我们的Nuke教程页面查看。

软件中包含手册吗?

是的,当您下载软件时,就已包含HTML用户指南。此外,您还可以在我们的支持页面中的用户指南部分访问用户指南手册

Education and Non-commercial

是否有Nuke教育版?

是的 - 我们的教育版Collective(套包)中就包括Nuke。具体请访问教育页面了解更多详情。

有没有免费版的Nuke可用于非商业用途?

是的,您可以得到一个免费的,非商业版Nuke。这是专门用于个人项目,在家学习和探索。此版本不能用于工作或商业项目。您可以从这里了解关于Nuke非商业版的更多信息。

Collectives

Collectives是什么?

Collectives(套包)是我们核心产品的打包集合,这个集合中的软件采用单个授权即可访问。Foundry目前提供了1种套包版本:Production Collective,Production Collective中包括了Nuke Studio。

 

我可以将Nuke升级到Production Collective吗?

当然可以。详情请联系销售人员或您的经销商。

当Nuke的新版本可用时,我的Production Collective将会如何变化?

当新版的Nuke发布后,Production Collective就会相应更新。在最终发布后,您就可以下载最新版本的Nuke,以搭配Collective一起使用。